The IT College
A+ Service Technician
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Course sections

Section 1
𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗙𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀
1
ICT Essentials

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2
Numbering Systems

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3
File Systems

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4
DOS Commands

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Section 2
𝗛𝗮𝗿𝗱𝘄𝗮𝗿𝗲 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹𝘀
1
Hardware/Software/Firmware

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2
Boot Process

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3
Motherboard and its form factors

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4
Bus, Slots, Chipset, Connectors

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5
RAM, CPU,Hard disks, partitions, RAID, SAN, NAS

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Section 3
𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗮𝗻𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝗻𝗴
1
User Support for helpdesk and support specialist

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Section 4
𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹𝘀
1
Supporting Windows 10 desktops & Solving issues in device manager

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2
Disk management and partition styles & Managing User Accounts and Groups

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3
Group policy & NTFS Permissions, Shared Permissions

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4
Supporting in Workgroup and Domain networked environment & Managing network printers

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5
Managing User Profiles & Managing IP addressing

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6
Network Types --- TCP/IP Layers

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7
Windows Utilities (Backup/Restore, Event-Viewer, Performance Monitor, Windows Firewall)

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